Frequently Asked Questions
Frequently Asked Questions
1. How long will it take to receive my order?
We partner with trusted overseas suppliers to bring you meaningful Christian apparel and jewelry. Because of this, orders can take up to 14 business days to arrive, depending on customs clearance and international shipping timelines.
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2. Do you offer free shipping?
Yes — we offer free standard shipping on all U.S. orders over $50.
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3. What if I ordered the wrong size or item?
Please email us at FreshFaithDesigns@gmail.com within 24 hours of placing your order. We’ll do our best to make changes before the order is processed.
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4. Do you accept returns or exchanges?
We accept returns for items that arrive damaged or defective. Since most of our items are made-to-order, we are unable to offer size or style exchanges at this time. Please refer to sizing charts before placing your order.
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5. Can I cancel my order?
Orders can be canceled within 24 hours of placement. After that, production begins and cancellations are no longer possible.
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6. Do you offer custom or personalized products?
Not yet — but we’re working on it! Be sure to join our email list for updates on future personalized product offerings.
